Retail Management can make or break a team of employees, but only if they have well-honed retail management skills. After the Covid-19 pandemic, your sales leadership skills will be tested as you navigate a new reality of cleaning, less footfall, and employees needing more rules about what they can and can’t do. Very strict and…
Do you remember when you started your first retailing job? The joy of finding out how you can do better and especially sell better was addictive. But once you were at it, you started making assumptions, especially when it came to selling merchandise. You began to believe that you had superpowers and that you could…
Nowadays, retail managers have much better access to metrics to analyze their business’s performance. As always, with metrics and business, if we can measure it, we can improve it. And retailers can improve their performance in various ways. This blog tells you several of the most useful KPIs for tracking growth and performance in a…
Often, retail managers and small business owners are under a lot of pressure and stress because of the nature of the business. That’s why retail managers might become overwhelmed by the many demands that result in the business not carrying on. You can carry all these demands on your own, or you can be proactive…
We often know what we need to do as retailers to create a good customer experience. Other times, we do the wrong thing because there’s no one there to tell us otherwise.
It seems so easy. When you put the customer first, your customer will last, but how do you make it the focal point of your store culture?
Keeping track of everything that’s going on in your business is a serious challenge, especially when you’re not there to get the information you need. People are constantly dropping the ball because they have no reminders that they need to take action.
Even when you have everything you need in front of you, you still need to figure out where to go to find whatever piece of information you might need.
Brick-and-mortar stores should still account for about 85 percent of U.S. retail sales in 2025.” It turns out the quote is probably wrong. We recently heard an analyst say that many figures citing 9-15% of online sales are flawed. has dropped the bombshell on the retail industry: “Brick-and-mortar stores should still account for about 85…
Retailers’ margin profit has been more relevant lately than ever. It all started with curbside pickup, the way many stores could sell their products during the Covid-19 pandemic. Now, some experts are suggesting that retailers add similar programs: “You really should offer social shopping.” “Why don’t you offer free shipping and return?” “Can’t you reach the trunk…
Today’s digitally-savvy consumers demand a modern in-store customer experience. Something that leads to what they love about shopping online compared to brick-and-mortar stores. That’s the real context of digital retail; With technology simplifying access to the best and most relevant product details with which consumers can make more informed in-store decisions tailored to their budgets,…
This blog will discuss possible types for your retail operation and then guide you on how to build a successful retail management strategy. Various Types of Retail Operation The most common one covers the day-to-day operations and responsibilities of your entire store.Depending on the size of your retail store, you may not have some, all…
