RMPro supports several different invoice types for different purposes. You can create a basic sale (stock inventory), approval (try before you buy), consignment (to customer), back order (from vendor), custom order (for something that doesn’t exist), services (cleaning, repair, etc.), and layaway (keep on hold for customer). You can also create a quotation for nearly all those invoice types.
Yes, it is possible to record services outsourced to third parties using RMPro’s Third-Party module. This module allows you to record the movement of your customers’ items outside of your facility, associate service work orders sent to the third-party to perform the services, and keep track of when items are returned back to you from the third-party.
The Service Management module in RMPro is a dedicated application for labor workers to track the progress of service work, identify priorities, and provide real-time updates on what is being done, what has been done, and any issues that arise. It allows different shifts of workers to know where a service was left off so they can continue seamlessly. The module also provides a platform for workers to report on ongoing activities and for managers to take action as soon as services are completed.