Customer Appointments
Scheduling Made Easy with Customer Appointments.

Rug Retail

Rug Services
In the world of rugs, building relationships and providing exceptional service are key to success.








RM Pro's customer appointment management system.
empowers you to streamline scheduling, prioritize customer interactions, and create a positive experience that keeps them coming back for more.
Problems that we Have the solutions

Improved Customer Experience
Improved Customer Experience
A convenient and user-friendly scheduling process demonstrates professionalism and prioritizes customer satisfaction.
Increased Efficiency
Increased Efficiency
Streamlined appointment management frees up your staff's time to focus on providing exceptional in-person service and closing sales.


Reduced No-Shows
Reduced No-Shows
Automated reminders minimize the risk of missed appointments, allowing you to optimize your schedule and maximize productivity.
Frequently asked Questions
Define access privileges, track user activity using logged transactions, and prevent unauthorized malicious activities
Can I import customers into RMPro from Excel?
Yes, if you have your customers in an Excel spreadsheet, you can import that file into RMPro to pre-load your customers, or just load additional customers at any time. Also, over time, you can do an Address Verification (usually with your post office) to update / correct your customers’ contact information.
What types of invoices can be made in RMPro?
RMPro supports several different invoice types for different purposes. You can create a basic sale (stock inventory), approval (try before you buy), consignment (to customer), back order (from vendor), custom order (for something that doesn’t exist), services (cleaning, repair, etc.), and layaway (keep on hold for customer). You can also create a quotation for nearly all those invoice types.
Can RMPro process credit card payments?
Yes, RMPro’s POS has a fully functional credit card processing ability. Currently supported is the TSYS Merchantware solution. We will be adding BlockChyp and others, soon. Please contact the RMPro Support team for more information on this capability.
Can I reprint old invoices in RMPro?
Yes, every transaction created in RMPro is saved in detail, so at any point in time, you can refer to it and print it out again. Invoices have a special option which can restrict your users from printing invoices older than a certain number of days, to prevent fraud or customer disputes.
Can I backdate old transactions in RMPro?
Yes, every transaction you create in RMPro can be backdated to the original date (and time) that it actually happened. This is important when entering historical information, not only for the customer invoices, but also for purchase orders (inventory) because RMPro does extensive checks to make sure it’s really possible to do certain transactions at a given time. For example, if you received an item in RMPro on today’s date and tried to invoice that item to a customer dated 1 week ago, RMPro will not let you because the item didn’t exist in RMPro 1 week ago.
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