Do you use a calendar or book to schedule appointments with your customers? Have a tough time knowing which of your employees should attend each visit to a Customer? Fret no more, because RMPro introduces a digital replacement for what many call “the book”.
Make smarter team schedules
Using the new Customer Appointment Module, you can instantly schedule deliveries, pick-ups, cleanings, repairs, and more – all from your Point-of-Sale, and then keep track of each appointment in its progress.
Once your schedule has been established, you can use it to gain an understanding of your weekly outlook. Check the number of hours each employee is scheduled to work and their salary.
Our Schedule Screen provides an easy-to-use overview of all weekly appointments, marked on a calendar. This feature is particularly helpful in managing appointments and avoiding overlaps.
You can track the progress of each appointment, knowing exactly which items to bring, which employees should attend, how much time is spent on preparation, or driving, as well as the departure and return times.
By streamlining the scheduling process, you can free up time for your employees to focus on other important tasks. With customizable email and SMS notifications, both your employees and customers can stay informed about the appointment details.
Enhanced customer satisfaction
With accurate scheduling and timely notifications, you can provide better service to your customers, increasing their satisfaction.
With a more efficient appointment system, you can take on more customers and increase your revenue.
Directions on Map
Calculate the exact distance to customers’ place and even print directions to customers’ place for your employees.
No Link to Invoices
You don’t need to necessarily tie up any appointment to an invoice. You can type in your own item description. For example, if you’re sending a crew to a customer’s home to pick up their rugs for cleaning, you can put the brief item description on the appointment.