From Chaos to Control
If you’re in the rug business, you already know: it’s not easy.
Margins are tight, inventory is massive, customer expectations are higher than ever, and the digital economy doesn’t wait for anyone. I’ve lived it. I’ve breathed it. And over the past 30 years, I’ve walked in your shoes.
That’s why we built RMPro—not just as software, but as a legacy. A full-circle solution born from pain, perfected through decades of experience, and tailored exclusively for independent rug retailers and service providers.
This isn’t theory. This is wisdom—from three decades of working shoulder to shoulder with the best retailers in our industry.
The Problem: A Burning Platform in the Rug Industry
Let me paint a picture that might feel all too familiar.
You’re running a rug store—or maybe two, or ten. You’re juggling sales, consignments, approvals, repairs, deliveries, and returns. You have custom orders to manage, customers to track, invoices to reconcile, and reports to run. But every system you use is disconnected. Inventory is handled in Excel. Sales are rung up in an outdated POS. QuickBooks only half-integrates—if at all. Your team’s performance? Based on gut feeling, not data.
What you’re standing on isn’t a platform—it’s a fire.
This is what I call the “burning platform.” A place where doing nothing is more dangerous than doing something new.
That’s where RMPro comes in.
What Makes RMPro Different? Wisdom Over Software
Most software is built by tech people. That’s the problem.
They understand databases and interfaces—but not the nuance of selling a $12,000 antique Tabriz to a nervous client. They don’t know the pain of tracking 3,000 SKUs across five showrooms, or losing a sale because someone forgot to follow up on an approval. We do.
RMPro was built by rug retailers, for rug retailers. Our team spent decades operating stores, managing warehouses, and servicing high-ticket inventory. And we took everything we learned—the good, the bad, and the ugly—and coded it into a single system.
We’ve collaborated with over 300 vendors, reps, designers, and store owners. We automated every best practice. We integrated every tool you need. And we made it simple.
The Complete All-In-One Solution for Rug Retailers
Let’s break it down. Here’s what RMPro actually does—and why no other solution comes close.
1. Point of Sale Built for High-Ticket Retail
Most POS systems treat everything like a t-shirt sale. RMPro was built for the complexity of rug sales. We differentiate between:
- Sales
- Approvals
- Layaways
- Consignments
- Custom orders
- Backorders
- Service and repairs
Every transaction is accurately reflected in inventory and reporting. You can even issue appraisals, quotes, and service updates with just a few clicks.
With RMPro, your POS becomes the central nervous system of your business.
2. Real-Time, Multi-Location Inventory Management
Managing rugs means managing space, size, SKU, UNI, vendor relations, and history. RMPro tracks every piece with surgical precision—across locations, across vendors, across time.
You’ll never again lose a rug in your own warehouse.
Our system:
- Tags and tracks each rug by SKU and unique ID
- Handles consignment and ownership status
- Links to physical locations and transfers
- Flags aging inventory
- Uses “Open-to-Buy” scoring to suggest profitable reorders
And yes, you can track everything from your phone.
3. Service Management with Full Visibility
Cleaning and repair services? We’ve got it.
RMPro tracks every stage of the process, including:
- Intake and tagging
- Work order creation
- Technician tracking
- Before/after photos
- Charges and follow-ups
- Third-party vendor coordination
You’ll always know what’s being worked on, who’s responsible, and when it’ll be done.
4. SMART Business Growth Tools
This is where the magic happens.
RMPro includes SMART analytics—tools that help you set Specific, Measurable, Attainable, Relevant, and Timely growth goals.
With SMART tools, you can:
- Monitor sales by employee, item, or region
- Review top-performing ZIP codes
- Set daily, weekly, or monthly sales goals
- Automatically track progress and issue team incentives
- Analyze profit per item, per square foot, and per ad dollar
Growth is no longer random. It’s predictable.
5. Customer & Relationship Management
In a high-touch industry like ours, customer data is gold. RMPro captures everything:
- Contact info
- Preferences
- Purchase history
- Approvals, services, and returns
- Communication logs
- Appointment scheduling
This gives you the power to personalize offers, follow up at the right time, and build lifelong loyalty.
6. QuickBooks & eCommerce Integration
We heard you. Manual data entry is a waste of time.
With RMPro, every sale, return, and payment syncs automatically with QuickBooks. No more re-keying numbers or reconciling differences.
And with our DataLink and eCommerce integrations, you can publish inventory online, sync vendor catalogs, and process web orders—without lifting a finger.
Run a Scalable Business—With or Without You
Here’s the truth: most business owners are trapped in their own creation.
If you step away, it all falls apart.
But what if you had a system that standardizes every process, keeps your team accountable, alerts you to problems, and grows with or without your daily presence?
That’s what RMPro was designed to do.
Our clients aren’t just working in their business anymore. They’re working on it.
They’re building companies that can scale, sell, or run on autopilot. That’s not just freedom—it’s legacy.
Why Rug Retailers Choose RMPro
Don’t take our word for it. Here’s what your peers say:
“RMPro helped us grow our business and made our job easy—from tracking inventory in different locations to having detailed reports to direct our business.”
—Abe Malla, World of Rugs & Furniture
“We’ve used RMPro since 1994. Our needs are constant and complex—and RMPro is the only solution that’s stepped up every time.”
—Aby Khan, Abu Rugs & Home
“RMPro made our lives easier. The new SMART dashboard was the best improvement in 15 years.”
—Wesley Anderson, Abu Rugs & Home
The Future of Rug Retail Is Data-Driven
We are now in a data economy.
The new generation of customers expects instant answers, personalized service, and flawless execution. If your systems aren’t built to handle this, you’re already behind.
But the good news? You don’t have to build it yourself.
RMPro is already built. It’s proven. And it’s yours to use.
Ready to Exit the Fire and Build the Business You Deserve?
I’m not here to sell you software.
I’m here to hand you a solution—a tested, trusted, time-saving, money-making machine designed to bring order, clarity, and growth to your rug business.
RMPro is not a cost. It’s an investment in your future.
So here’s my challenge: take 15 minutes. Schedule a demo.
We’ll show you exactly how RMPro can solve your biggest headaches, unlock your revenue, and help you finally own your business—rather than the other way around.
Because after 30 years in the industry, one truth remains:
If you can measure it, you can manage it. And if you can manage it, you can grow it.
Let’s build something that lasts.