Back Orders
RMPro Backorder Management offers a streamlined workflow to manage orders from customers to vendors, integrating!
Rug Retail
Rug Services
with purchase orders and providing access to product information, along with real-time updates on order status that help improve efficiency and accuracy.
Problems that we Have the solutions
Linked Back Orders
Customer-Vendor Disconnection
Disconnected purchase and back orders lead to customer confusion and delayed orders
Linked Back Orders
Link Customer’s back orders with vendor’s purchase orders for better visibility and effective order management
Order Status Visibility
No Visibility of Order Status
Inability to provide accurate order status updates leads to customer dissatisfaction and confusion
Order Status Visibility
Implement a system for company-wide visibility of customer order status to improve communication
Automated Product Data Entry
Tedious Product Data Entry
Lengthy process with fragmented information and high potential for errors leads to customer frustration
Automate Product Data Entry
Eliminate double entry by automatically reusing product data between Purchase Order and Back Order
DataLink Integration
Lack of Standardized Product Data
Difficulty in showing accurate product images to customers leads to dissatisfaction and returns
DataLink Integration
Enjoy high-quality images and easy access to product information from DataLink integrated into POS without searching around
Accurate Sales Reports
Inaccurate Reports for Accounting
Confusion over Back Orders' accounting leads to difficulties in producing accurate monthly sales figures
Accurate Sales Reports
Carefully track customer sales reports with accurate accounting system based on standardized back order management system
Combine Many Orders
Excessive Purchase Orders
Placing multiple orders in a day for back-ordered items may cause vendor frustration and missed bulk discounts
Combine Many Orders
Manage a high-volume back order sale with many items from the same vendor with a single combined purchase order
Software Back Orders Work space
Frequently asked Questions
Define access privileges, track user activity using logged transactions, and prevent unauthorized malicious activities
What are the different types of Back Orders in RMPro and when should they be used?
Backorders can occur in RMPro in three main situations: program or catalog back orders, which involve ordering inventory from vendors to fulfill customer orders; out-of-stock back orders, which may arise when items are consigned to a customer, on a layaway invoice, on approval, ordered from a vendor but not yet received, returned to a vendor, sold, in another location, on a suspended invoice, or on an active quotation to another customer; and custom back orders, which involve companies providing custom designed items for their customers.
What Is the Difference Between Backorder and Custom Order?
While backorders can be used to manage custom orders in RMPro, it is important to note that this type of order is better suited for a dedicated module called Custom Order, which is specifically designed for managing custom-designed items for customers. Although backorders can handle custom orders, using the Custom Order module provides a more streamlined and efficient process for managing the complexities of custom orders.
How can I access Back Order Item Status in RMPro?
In the reporting module, open the “Back Order Item Status” report under “Customer Reports”. The Back Order Item Status report provides a detailed listing of all backorder items currently unlinked. It also allows users to view the current status of various back order items and helps them manage back orders efficiently.
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