RMPro Backorder Management offers a streamlined workflow to manage orders from customers to vendors, integrating with purchase orders and providing access to product information, along with real-time updates on order status that help improve efficiency and accuracy.
Problems That We Have The Solutions
Backorders can occur in RMPro in three main situations: program or catalog back orders, which involve ordering inventory from vendors to fulfill customer orders; out-of-stock back orders, which may arise when items are consigned to a customer, on a layaway invoice, on approval, ordered from a vendor but not yet received, returned to a vendor, sold, in another location, on a suspended invoice, or on an active quotation to another customer; and custom back orders, which involve companies providing custom designed items for their customers.
While backorders can be used to manage custom orders in RMPro, it is important to note that this type of order is better suited for a dedicated module called Custom Order, which is specifically designed for managing custom-designed items for customers. Although backorders can handle custom orders, using the Custom Order module provides a more streamlined and efficient process for managing the complexities of custom orders.
In the reporting module, open the “Back Order Item Status” report under “Customer Reports”. The Back Order Item Status report provides a detailed listing of all backorder items currently unlinked. It also allows users to view the current status of various back order items and helps them manage back orders efficiently.